Delivery

we use Finnish Post, PostNord and Fedex for shipments

{ Delivery charge (Finland) only 5,50 € + possible breakage surcharge 3,00 € }
{ Postal package to EU under 2 kg: 25 € }
{ Postal package to EU under 5 kg: 35 € }
{ Posting foreign countries under 2 kg: 49 € }
{ Posting foreign countries under 5 kg: 79 € }
{ Posting foreign countries under 10 kg: 109 € }
{ Posting foreign countries under 15 kg: 145 € }
{ Posting foreign countries under 20 kg: 169 € }

Payment

General

Web shop products are sold by Wanhat Kupit, business ID 0836398-1. We sell products to adult individuals in Finland and abroad. Product prices do not include VAT. We reserve the right to change prices and postage.

Ordering

The products are mainly ordered via the Internet at wanhatkupit.fi via the shopping cart.

All orders are confirmed by e-mail, stating the price of the order, delivery costs and the ordered products. To receive an order confirmation, you must provide an email address when ordering.

The customer agrees to the delivery terms valid for each order.

Order confirmation

We will send you an order confirmation by e-mail, which will show you:
• reference number
• our bank account number
• the total amount of the invoice

Payment methods

Products and their postage are paid when ordering. In the online store, you can pay with the following payment methods: Nordea, Osuuspankki, Sampo, Tapiola, Aktia, Nooa, Local Cooperative Banks, Savings Banks, Handelsbanken, S-Bank, Bank of Åland and credit cards. Payment is made through the Paytrail website. The payment method is also bank transfer as an advance payment.

Payments by Visa, Visa Electron or MasterCard

If you want to pay with Visa, Visa Electron or MasterCard, Wanhat Kupit only acts as a marketer of products and services and also delivers the products to the buyer. Paytrail is responsible for complaints.

Paytrail acts as the seller of the product for payments made with Visa, Visa Electron or MasterCard and the transaction is between the customer and Paytrail. The seller is responsible for all obligations related to the transaction. Paytrail is also the payee.

Paytrail business ID: 2122839-7 Program arc 10
40500 JYVÄSKYLÄ Phone: 0207 181830

Online banking

The payment and financing service related to online banking payments is implemented by Paytrail (2122839-7) in cooperation with Finnish banks and credit institutions. Paytrail buys the payment and credits it to the merchant. From the user’s point of view, the service works just like traditional online payment.

Advance payment

We will mail the products when the payment appears in our account. We do not deliver products by cash on delivery. Payments will be made to account FI08 4309 2120 1382 07 Wanhat Kupit, according to the information in the order confirmation. International orders IBAN: FI08 4309 2120 1382 07, BIC / SWIFT: ITELFIHH.

We will process your order during business hours once payment has been made. If the payment is by bank transfer as a prepayment, we will hold the booking for 5 business days, after which the order will lapse if payment is not made.

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